Country: Ukraine – Kramatorsk, with regular trips to Kiev. Potentially in Kiev after a representation office has been established with frequent trips to Kramatorsk if the funds allow it.
Duration: 6 months, from March 2021, renewable upon fund raising
Salary and conditions: Salaried position; gross monthly salary ranging from €2,650 to €3,150 according to former experiences; monthly per diem €450; 100% medical coverage + repatriation insurance + provident fund, accommodation, international and local transportation as part of the mission; break every 3 months
Family duty station: No.
Presentation of TGH
"Actor in a sustainable and shared solidarity"
Established in 1994, TGH (Triangle Génération Humanitaire) is a French international solidarity organization based in Lyon. The organization designs, implements and monitors emergency, humanitarian, rehabilitation and development programs in the following sectors of intervention: water, hygiene and sanitation, civil engineering, food security and rural development, socio-educational and psychosocial. TGH currently operates in 10 countries throughout Africa, Asia and the Middle East.
The ongoing armed conflict in Ukraine resulted in more than 13,000 people killed including over 3,000 civilians. Thousands of people were wounded as the result of hostilities.
With the seventh year into the conflict, the humanitarian needs along the contact line in eastern Ukraine still remain high. The COVID-19 pandemic has had its negative effects on the entire country exacerbating the already dire humanitarian situation in eastern Ukraine suggesting no prospects for economic recovery in the east in 2021 (HNO 2021). According to the 2021 HRP, 3.4 million people in Ukraine are in need of humanitarian assistance. The humanitarian consequences of the six years of armed conflict aggravated by the unprecedented effects of COVID-19 pandemic, have increased the severity of needs and deepened the vulnerability of conflict-affected people. In the current COVID-19 context, the needs of vulnerable people are significantly higher in severity than in 2020. The elderly, people with disabilities and women make up the majority of the people in need and are disproportionally affected by the double conflict- and COVID-19-related humanitarian crisis. Unemployment and resulting poverty are high among people residing on both sides of the contact line.
The ongoing conflict has a disproportionate impact on the elderly where 30% of the people in need of humanitarian assistance are above the age of 60 (Ukraine HRP 2021). Often neglected or separated from their families, the elderly are highly prone to economic insecurity and face severe hardships when accessing essential services due to high rates of disability and immobility. The disruption of the traditional solidarity network mostly affects vulnerable and isolated individuals, such as the elderly or people suffering from disabilities, and in strong lack of mobility.
Civilians residing near the contact line both in GCA and NGCA continue facing physical insecurity. Negative effects of the conflict and no adequate Psycho-Social Support (PSS) have direct and significant psychological implications on personal health. The available services have been severely weakened and cannot absorb all people in need of assistance. In isolated settlements within 0-5 km zone from the contact line availability of relevant social services is limited or not accessible. With coping mechanisms depleted and broken support networks, the conflict-affected populations are at risk of becoming even more vulnerable. Among the key protection concerns for the affected population in NGCA remain mental health and PSS needs, challenges related to the receipt and restoration of identity and civil documents and access to social benefits.
Presentation of the mission
The TGH mission in Ukraine is located in Kramatorsk (70km from the Contact Line). From 2016 TGH implemented several projects focusing on provision of humanitarian assistance to vulnerable populations along the contact line predominantly in GCA employing the following modalities:
- Provision of electronic vouchers (e-vouchers for food, hygiene or multipurpose e-vouchers), an innovative modality with application of mobile phones and online interface operating as web-money
- Direct cash transfers (via banks and post offices)
- Cash for Works (rehabilitation or social work)
In NGCA, a pilot project was implemented in partnership with a national partner to provide:
- Documentation support (restoration or obtaining legal documents)
- Provision of basic needs: food and hygiene kits.
Currently TGH implements a project funded by UNICEF aimed at provision of electronic vouchers for hygiene to healthcare, educational and social institutions and households as part of COVID-19 response.
In addition, TGH implements a project supported by the CDCS (Centre de crise et de soutien), France, aimed at improving access to essential needs of beneficiaries affected by the conflict through electronic e-vouchers; provision of vital home-based care to vulnerable elderly and persons with disabilities along the contact line engaging community volunteers through a Cash-for-work modality; and provision of PSS, documentation support and basic humanitarian assistance in NGCA.
TGH is a member of the following Clusters and Working groups: Protection, Age and Disability Working Group (ADWG), Child Protection, Mental Health and Psychosocial Support Working Group (MHPSS WG), Food Security and Livelihoods Cluster (FSLC), Cash-based transfers Working Group (CBTWG), Health and WASH cluster.
TGH is exploring possibilities in the agriculture and livelihoods sectors.
The mission is currently comprised of 9 staff members, including as follows, all based in Kramatorsk:
- 1 Country Director (CD), expatriate, English/Russian speaking
- 1 PM (vacant)
- 1 Deputy HoM, national, English speaking
- 1 Project Officer, English speaking
- 4 Project Monitoring Assistants, Ukrainian/Russian speaking
- 1 Senior Accountant, national, Ukrainian/Russian speaking
- 1 Driver, Ukrainian/Russian speaking
Under the direct supervision of the HQ-based Desk Manager (Lyon), the country director has the overall responsibility for TGH operations in Ukraine and the mission staff (described above).
- S/he is in charge of security in the mission;
- S/he is in charge of TGH representation towards partners, donors, and authorities;
- S/he monitors humanitarian needs and proposes new interventions for the mission;
- S/he ensures coordination within the team and guarantees the good programs’ implementation;
- S/he is in charge of human resources, and manages the team (objectives and follow-up)
- S/he frequently communicates with HQ, and ensures administrative deadlines.
- Monitors the national and specific NGCA contexts (political, security and socio-economy) and maintains regular communication with HQ
- Oversees the regular updates of the mission security, evacuation and medical plans
- If required, conducts security assessment on the field
- Ensures in particular that internal guidelines on field trips are regularly reviewed, adapted to the context and strictly enforced and shared with the staff (in national language)
- Ensures that TGH is fully included in the existing security information and coordination mechanisms, such as the UN, INSO and the French Embassy
- Manages security incidents and crises, in coordination with HQ, CIMIC or French embassy.
- Represents TGH in Ukraine, in particular with national authorities and de-facto authorities, national project partners, donors, humanitarian coordination mechanisms, UN agencies and other INGOs
- Ensures compliance with Ukrainian laws, procedures and regulations applicable to the INGOs working in the country
- Ensures an appropriate level of visibility of the organisation with the national and local authorities, as well as with donor representatives in the country
- Ensures an appropriate level of coordination into specific clusters and working group (Kiev level)
- Ensures an appropriate level of coordination with others NGO working in the field.
Definition and implementation of mission strategy
- In coordination with the HQ-based Desk Manager, defines and/or updates the general strategy of the mission related to context changes, using the TGH tools.
- Implements and orientates program activities to the strategy.
- Coordinates and/or conducts assessment and exploratory missions, if required by the Mission Strategy Guideline.
- Identifies, implements, and develops sustainable partnership with local NGOs.
- In coordination with the HQ-based Desk Manager, improves TGH access to NGCA.
- In coordination with the HQ-based Desk Manager, identifies and actively pursues new funding opportunities
- Identifies call for proposals or tenders related to TGH intervention sectors.
- Coordinates and/or supports writing proposals of new projects;
- Ensures overall overview on the logistic and financial situation of the mission, and budget-related issues of the projects
- Ensures overall coordination, follow-up and quality of the ongoing projects with the Program Manager
- Coordinates the production of qualitative and in-time donor reports (narrative and financial) with the Program Manager
- Supports the Program Manager in the implementation and follow-up of the activities as necessary
- Participates and supports the team in case of audit.
- Ensures efficient internal coordination at mission level and with HQ through weekly internal coordination meeting.
- Organizes, coordinates and supports the TGH national and international team on a daily basis.
- In coordination with the HQ-based Desk Manager, defines the team’s setup
- Ensures performance management for staff under direct supervision according to the internal guidelines
- Ensure a good work atmosphere and team building into the mission.
This list of responsibilities could be modified upon the needs in the field.
Security, working and living conditions
Security conditions are good, even if trips in the buffer zone require specific attention and prior approval. Kramatorsk is a 200,000-inhabitant city offering all commodities. Distractions are, nevertheless, limited and a few English speaking people can be found in town. Trips to Kiev (for TGH representation) will be done by train.
TGH considers opening a representation office in Kiev where CD will be based once established with regular field trips to Kramatorsk. This will depend of the availability of funding
- At least 3 years of experience with a humanitarian NGO including at least 1 year in a coordination position
- Good knowledge of the humanitarian environment (NGOs, UN, main donors)
- Good communication and writing skills in English; knowledge of Russian and French languages is an asset.
- Proven ability to fundraise and write project proposals
- Experience in project management
- Experience in staff management : national and expatriate
- Good security management skills, experience in challenging security environments
- Good knowledge of MS Office pack
- Good knowledge of accounting / financial management / logistics in a NGO context
- Good organizational and planning skills
- Ability to speak and communicate to different audiences: donors, partners, cluster, staff and beneficiaries.
- Excellent know-how: diplomatic, calm, self-control, multi-cultural environment.