Country: Syrian Arab Republic - Damascus
Duration: 7 months, renewable, depending on the funding - starting May 2021
Conditions: Salaried contract, gross monthly salary from €1 900 to €2 600 depending on experience, monthly per diem USD 850, medical coverage of 100% + repatriation insurance + provident fund, accommodation, international and local transportation as part of the mission, break every 3 months. Non family duty station.
Presentation of TGH
"Actor in a sustainable and shared solidarity"
TGH is an organization for international solidarity based in Lyon, France, and founded in 1994. TGH designs and implements emergency, rehabilitation and development programs in the following sectors: water, hygiene and sanitation (WASH), food security and livelihoods, education and protection, mainly child protection. TGH is currently operating in 10 countries in Africa, Asia, Europe and the Middle East.
Presentation of TGH’s work in Syria
TGH was registered in Syria as INGO in May 2017 and has had a permanent presence since November 2017. TGH works under the coordination of the Syrian Arab Red Crescent (SARC), officially mandated by the Syrian Authorities to coordinate activities of humanitarian organisations committed to providing assistance to the conflict-affected Syrian population in Syria.
TGH’s sectors of intervention in Syria are: WASH, Shelter, Education, Protection and Livelihood. The WASH working group is active in Syria and coordinated by the Ministry of Water Resources and SARC; the Education sector is coordinated by the Ministry of Education through the Directorate of Planning and International Cooperation and UNICEF in Damascus. The Early Recovery and Livelihood Sector is led by UNDP. The Protection sector is led by UNHCR and UNICEF (for Child Protection).
TGH in Syria is active in four governorates namely Rural Damascus, Hama, South Idleb and Daraa and manages 3 to 5 different projects funded by ECHO, SHF and AICS. Project coordination is done from Damascus. In 2020, TGH’s projects benefited to more than 270,000 IDPs and returnees living in conflict-affected areas through the delivery of WASH, Education and Child protection services. Discussions are on-going with other donors such as UNHCR and OFDA for potential future work.
TGH’s strategy in Syria for 2019-2022 is to “Respond to the acute humanitarian needs of Syrian most vulnerable and exposed people while increasing their resilience capacities in country”. Our strategy consists in shifting, gradually and where appropriate, to more development-oriented programming, while maintaining the capacity to provide humanitarian assistance as needed.
In the field of WASH, TGH provides drinkable water through Water Trucking (WT) and, at the same time, rehabilitates boreholes, water systems and pumping stations in a more durable perspective. In 2020, TGH installed a reverse osmosis unit in Rural Damascus. TGH also implements WASH-in-school activities, e.g. rehabilitation of hygiene infrastructures, hygiene kits distributions to the children, hygiene promotion. In parallel, TGH provides capacity building to community-based committees and local authorities in sustainable management of WASH services. Specific hygiene and WASH-related activities have been implemented since the summer 2020 in view of fighting Covid-19’s spread and to foster preventative measures. The WASH and Shelter team is composed of two national staffs in Damascus, two in Daraa and two in Hama.
Efforts to make schools a safe and supportive environment for education, which includes the rehabilitation of school premises, are coupled with activities to support children’s education and wellbeing, targeting out of school children as well as children already in school. TGH also organizes support classes out of working hours for those children unable to attend classes otherwise. TGH reinforces school staff’s knowledge and capacities in non-formal education (NFE) and psychosocial support, and accompany them in the implementation of these activities with the required conflict-sensitive approach. The aim is to prevent and to respond to child protection concerns through these activities as well as through case management and referrals of affected children towards specialized services. The Education and Protection team is composed of six national staffs in Damascus, three in Daraa and three in Hama along with volunteers across all locations.
Six expatriates work for TGH in Syria. Besides the Grants and MEAL Manager, these are: a Country Director, an Administration and Finance Coordinator, a WASH and Shelter Program coordinator, an Education and Protection Program Coordinator, and Logistics Coordinator.
The overall objective of the Grants and MEAL Manager is to support internal and external reporting of TGH projects and the follow up of the monitoring and evaluation mechanisms of the mission.
Under the Country Director and Program Coordinator’s supervision, the Grants and MEAL Manager will supervise the MEAL officer and will be in charge of:
External reporting and proposal writing
- In cooperation with the Country Director, the Wash and Shelter Coordinator and the Education and Protection Coordinator, she/he ensures an active monitoring on funding opportunities at national level, especially through participation to clusters
- For each proposal, she/he ensures the proper understanding of donors’ guidelines among the team participating to the writing of the project proposition
- Along with Coordinators as well as Projects managers, she/he prepares
- regular project reports for donors and partners as required (mid-term reports, final reports)
- concept notes and grant proposals as well as fundraising
- In regards to monthly update for Activity Info, he/she is in contact with relevant stakeholders (Clusters’ Information Managers) and provide the required support to Project managers and Coordinators, upon their needs
- She/he contributes to the regular SitReps (design, data, writing up) and newsletters
Monitoring and evaluation
- She/he manages and supervises the MEAL officer in her/his daily tasks related to the monitoring and evaluation
- Under a collaborative project team work, with frequent communication with field and coordination staff, she/he regularly gathers data collected from field teams. She/he collaborates to the creation of databases following the needs
- With the Coordinators and Country Director, she/he contributes to the improvement of comprehensive program monitoring systems ensuring that data are fed into management decisions and used in program management
- She/he updates and creates tools (assessment, methodology, follow up, etc.) complying with TGH MEAL principles and ensures their efficient capitalization
- She/he follows up on the effectiveness of the Complaints and Feedback Mechanisms and ensures that recipient complaints/returns are properly collected, analyzed, addressed and processed in a timely manner and used to improve practice in programming
- She/he collects and helps capitalizing on the good practices and lessons learned under each project, and ensure that they are followed up
- In collaboration with Program Managers and Coordinators, she/he plans and supervises project evaluation, baseline/endline surveys and technical studies
- She regularly creates and updates, following the mission needs, available maps and interactive follow up tools
Internal reporting and coordination
- She/he works in accordance with the reporting schedule updated by the desk at HQ level
- She/he ensures the availability and consistency, from Project Managers, of the necessary data and information allowing the elaboration of reports, in accordance with the original project proposal or previous reports
- She/he ensures compliance of reports with donors guidelines (structure, content, layout), in coordination with the Country Director and Program Coordinator(s);
- She/he compiles and finalises the writing of narrative reports and their appendices in coordination with Project Managers and Program Coordinator(s);
- She/he conducts field visits to sites of intervention for data collection;
- She/he works closely with the coordinators and project managers on activity reports, indicators follow up, update of databases;
- She/he actively participates in creating new monitoring, and reporting tools
- She/he communicates regularly with her/his direct line manager, and discusses with her/his technical and implementation issues
- Identifies capacity building needs for staff in terms of reporting and MEAL tools in close collaboration with the Coordinators
- She/he supports Program teams and technical unit to prepare training packages
- She/he supports TGH staff’s capacity building in using internal reporting and MEAL tools
- She/he supports local partners in providing monitoring tools and reporting templates to follow-up the project
Humanitarian context follow-up
- She/he stays abreast of the changes of context, displacement flows and impacts on intervention areas, she/he regularly inform with the Country Director and Coordinators
- She/he follows the humanitarian field’s development and opportunities and raises them to the Country Director and Coordinators
Participation to internal and external coordination
- She/he prepares agendas and minutes of Damas internal coordination meetings and ensures the follow-up of the defined action points
- She/he ensures TGH’s representation in close link with the Program Coordinators, at coordination and cluster meetings. Aside from these meetings, she/he is in charge of managing the external information flow between TGH and the different clusters
- She/he ensures operational documents archiving at the mission level
- She/he participates to the definition and implementation of country strategy
Contribution to creating and updating communication tools
- She/he answers to headquarters requests regarding communication by contributing to newsletters, website update, and to the annual activity report
- She/he ensures regular transmission of photos and their publications on TGH social networks, in coordination with the Program Coordinators
- She/he takes part in meetings and communication events at national level
- She/he supports the Country Director and Coordinators on an ad hoc basis on some cross-cutting topics
This list of responsibilities could be modified according to the needs in the field.
Security, working and living conditions
The current volatile and unpredictable context in Syria requires strict security rules in terms of movements and transmission of information / communication with the Country Director and the Headquarters.
Working and living conditions in Damascus are good. Communication means are satisfying (efficient internet, international phones).
The office is separated from the guesthouses. Individual rooms are available for each expatriate.
When in the field, international staff movements are strictly limited and under tracking.